Frequently asked questions
Do you offer one time service?
All of our services are priced as one time service. To get a discount bundle our services to make a personalized package.
How can I schedule an estimates? Are they free?
You can schedule a consultation by phone or our form on our website. We also offer virtual estimates through lawn mapping software. Yes! We offer free, no-obligation estimates for all our services. Contact us today to schedule your quote.
How often should I schedule lawn service?
- Weekly: Ideal for most lawns during peak growing seasons (spring and summer).
- Bi-weekly: Suitable for slower-growing grasses or during periods of slower growth (fall and spring).
- Monthly: May be sufficient for low-maintenance lawns or during the dormant season.
Consider these factors: - Weather: Schedule based on rainfall, temperature, and humidity.
- Lawn health: If you notice signs of stress (like browning or thinning), you may need to inquire about our fertilization and herbicide solutions.
Are your gardening products environmentally friendly?
Absolutely, our solutions are designed with sustainability and pets in mind, using eco-friendly and non-toxic materials to promote green living.
What are my payment options?
We require all clients to have a card on file. We will charge the card on the day of service. To better serve our Lawn Care customers we offer seasonal packages as well as year around packages. Projects above $1000 require a 50% deposit to get on our schedule. We accept all major credit cards.
Why am I being charged for pet waste management services?
Mowing over pet waste is not recommended.
Here's why:
- Spreads Bacteria and Parasites: Mowing over pet waste can spread harmful bacteria and parasites like roundworms and hookworms across your lawn. This increases the risk of infection for humans, pets, and other animals.
- Contaminates Lawn Equipment: Pet waste can stick to your mower's blades and wheels, spreading bacteria and potentially damaging the equipment.
- Unsanitary and Unpleasant: Mowing over pet waste is simply unsanitary and can create an unpleasant odor.
Do I need to be home for my service?
You don’t need to be home during your service as long as we have access to the areas we’ll be working on. However, we’re happy to coordinate schedules if you want to be present.
How many weekly mows are in a season? How long is the mowing season
In pursuit of providing the best lawn maintenance J5O offers, we do 28 to 32 weekly cuts per season. The mowing season runs from the first week of April to the week of Thanksgiving.
Is bi-weekly service available?
Our goal is to give the customer a healthy lawn, we recommend having it mowed once a week. The only time we'd recommend skipping a week in between mows is during summer seasons that have limited rainfall and high heat. We can always customize a plan for you.
What is in a year round package and how is it billed?
Year Round Package Includes:
- Spring Awakening
- 28 Simple Yet Affective
- 1 Turf Triumph session
- Hibernation Station
- Winter Worry-Free
Bundle our services and save! Receive a percentage discount on your combined services, then enjoy convenient monthly payments with a $500 deposit to get started.
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